Research

The World Floor Covering Association (WFCA) has entered into an exclusive partnership with National Floor Trends Magazine (NFT) and the BNP Media Market Research Division to collect and disseminate information that will help floor covering retailers develop and apply best practices on their showroom floor.

 

    Archive of previous research:


    Consumer Focus Groups
    - Customer satisfaction and using the Internet

        Download complete study Oct 2006

        Download complete study Apr 2006

        Download August 2006 NFT article


    B2B Software
    - How retailers are using B2B in daily operations

        Download complete study

        Download May 2005 NFT article


    A Look at Manufacturer Quality and How Retailers Resolve Claims


        Download complete study

        Download December 2005 NFT article





WORLD FLOOR COVERING ASSOCIATION

2211 East Howell Avenue
Anaheim, CA. 92806 USA
(800) 624-6880 | (714) 978-6440 | Fax: (714) 978-6066
E-mail wfca@wfca.org